TERMS & CONDITIONS
Our products are legal in all 50 States and contain Zero THC, or .03% THC or LESS.
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing and shipment of your order(s).
Please be informed that all payments through this website for your purchase(s) will be processed through the following company:
All material provided within this website is for informational and educational purposes only, and in no way is any of the content on this website to be construed as medical claims/advice or instruction in anyway. No action should be taken solely on the contents of this publication. Consult your physician or a qualified health professional on any matters regarding your health and wellbeing or on any opinions expressed within this site. The information provided here is believed to be accurate based on the best judgment of the author but the reader is responsible for consulting with their own health professional on any matters raised within. In addition, you should understand that medical information changes rapidly. Therefore, some information on this website may be out of date or even possibly inaccurate and erroneous. Seek the advice of your physician before taking supplements of any kind. We do not assume any liability for the information contained herein, be it direct, indirect, consequential, special, exemplary, or any other damages, from using this website. The statements made within this website have not been evaluated by the Food and Drug Administration (FDA). These statements and the supplements mentioned within this website are not intended to diagnose, treat, cure or prevent any disease. The Food and Drug Administration (FDA) considers non-THC based hemp products to be “food based” and therefore legal without a medical marijuana license. Go-Terra Global does not sell or distribute any products that are in violation of the United States Controlled Substances Act (US.CSA). You acknowledge and verify that the products are lawful in your country, state and/or locality of residence.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Go-Terra Global is not responsible for the operation or content located on or throughout any such site.
MULTIPLE PRODUCT ORDERS
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Go-Terra Global reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Go-Terra Global reserves the right to make changes to this site and these conditions at any time.
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may however cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from Go-Terra Global, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
PRIVACY ON OTHER WEB SITES
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
For Returns Please contact Sales@go-terra.com
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
You will receive the credit within a certain amount of days, depending on your card issuer’s policies
Shipping Time — Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We use UPS, USPS, & Fedex.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Go-Terra Global holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Go-Terra Global shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Go-Terra Global shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Go-Terra Global will issue a refund to your card in the amount of the incorrect price.